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Join a community of eco-conscious
designers, craftsmen + innovators.
Making products exclusively
from recycled + reclaimed materials.
We are a company that cares.
Americans discard 16,000+ lbs of trash every second. Even when items are properly recycled, most folks are unaware of what happens next to those materials. Plus, the old standard of sourcing products from all new materials is, well, getting old. People today are more & more conscious of their purchases and more engaged in understanding the impacts those purchases have on the environment.
The Spotted Door is dedicated to supporting makers designing + developing products using reconditioned materials. Together, we can conquer a hazardously broken materials economy, promote eco-conscious designs and greatly improve our world.
How it works:
List + Manage Your Product
Assortment With Ease.
Use Supplier Central to add or update
products, manage inventory + fulfill orders.
We Handle Marketing + Provide
Top-Notch Customer Service.
Leverage our free marketing channels
and let us handle customer inquiries.
Committed Support to Help You
Whenever You Need.
We are here to assist you + exchange ideas
with each other to help our partnership thrive.
Let's get started. - Contact us now.
Frequently Asked Questions
We're here to help! For assistance, please see our supplier policies or contact us anytime.
What items can I sell?
The Spotted Door’s mission is to help people “see beyond trash” by offering only products made using reconditioned materials (recycled, upcycled, reclaimed, repurposed – however you prefer to relate to rescuing materials otherwise bound for the landfill). To avoid green-washing, we look for items made from ~50%+ reconditioned content. We maintain this standard through your honest commitment and feedback received from our community. You are welcomed to submit products across all categories, so if you do not see a spot for your products on the site, we will gladly create one for you.
Do I need to be based in the United States?
No. You can open a shop from anywhere in the world as long as you have adequate shipping capabilities to deliver your products to customers.
Who handles shipping + returns?
You are responsible for packing sold items in an appropriate manner (using as minimal packaging as possible while still properly protecting fragile items) and shipping them to the customer within four (4) business days for small parcel items and ten (10) business days for larger LTL shipments (a tracking # must be provided to fulfill each order).
The Spotted Door stands by our products, and we want every customer to receive a quality product that they love! If a customer requests a return or exchange up to thirty (30) days from the date of delivery, the customer is responsible for returning the item to you and you agree to accept the item back from the customer.
What fees do suppliers pay?
It is free to join The Spotted Door, and there are no monthly fees or listing fees. You only pay a fee when you make a sale. There are two basic selling fees: a transaction fee and a payment processing fee.
Once an item sells, there is a 15% transaction fee on the sale price (does not include shipping costs) that goes towards maintaining and growing the platform. A standard payment processing fee of 3% + $0.30 USD on the total transaction is passed through to the supplier as well.
How do I get paid?
When you open a shop with The Spotted Door, you will be asked to select a payment method of either PayPal or check payments. All payments are made within 15-days of the delivery date, with payments processed on the 1st and 15th of the month.
How are suppliers protected?
The Spotted Door’s fraud analysis checks all orders for potential fraud using machine learning algorithms and historical transaction data to protect you from processing fraudulent orders and to provide you with peace of mind. If you feel uncertain about any order at any time, please feel free to contact us right away.
